Contact, etc.

Retail store and full-service repair shop:
2039 SE Cesar Chavez Blvd (on the Lincoln bike boulevard)
Portland, OR 97214
Phone: (503) 954-2039
Email addresses:

For service, customerservice

For bike sales and customization, custombuilds

For everything else, info

Winter Hours: Tues-Fri 10-6, Sat-Sun, 10-6, Mon 9-6

We accept cash, checks, credit cards, and PayPal. In most cases, purchases can be made in person, over the phone, or using our online store.

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Shipping and returns: We ship bikes across North America, Australia, and some European nd Asian countries. As we are a small, independent, neighborhood bike shop that also has an international clientele, we have certain policies that online resellers generally don’t. One is that we never ship a bike we sell without fully assembling, test-riding, and tuning it first. Via UPS Ground,  bikes ship in 85% assembled condition. Via Amtrak, bikes ship in better than 95% assembled condition. Important note: For custom builds, including any frame that we have powdercoated for a customer or that we otherwise customize, we cannot accept returns.

Customs and import duties: It is the customer’s responsibility to determine and pay for any customs or import duties. We can ship duty-free to Canada quickly and at relatively low cost. Please contact us for more information.