Special orders

Aside from the bikes and other stuff we regularly stock, you can have us special-order anything sold by any of these brands. You get free shipping to our store and free assembly, too (see exceptions below). Brands: Norco, Spot, Surly, Civia, Soma, Van Dessel, Nuvinci, Gates, Brooks, Portland Design Work,s Velo Orange, Sun, Torker, Redline, Planet Bik,e Goma,h Kryptonite, Knog, Busch & Muller, Endura, AXA, Arkel, Showers Pass, Axiom, Ortlieb, Basil, Schwalbe, Bern, Sykes Wood Fenders and wooden bottle cages, Chris King, Retroshift, Redline, Schmidt, Rohloff, Shimano, SRAM, and many others. Exceptions to the free assembly policy: custom builds and bikes that take more time than usual. In other words, free assembly is only for conventional bikes that come to us as complete bikes. There may be exceptions to the free shipping policy, especially for cargo bikes and for things we have to order from other countries. This is subject to our discretion, like pretty much everything else. More rules: All special-order items are paid in advance and are generally not returnable.